Information based on the Act on Specified Commercial Transactions

特定商取引法に基づく表記

【Contact Information】

Operator and Seller Name / URBAN TAXI

Reservation-only Phone Number / 080-5715-3000

E-mail / urban.taxi.osaka@gmail.com / info@urban-taxi.jp

URL / www.urban-taxi.jp

*For general customer inquiries: Please contact us via email or our various social media channels.

For inquiries from our designated facilities: We accept inquiries via phone, email, and our various social media channels.

【Head Office Information】

Seller Name / OFFICE FORTUNE LLC.

Chief Operations Officer / Seiichi Kabashima

Address / 3-6-10, Motomachi, Naniwa-district, Osaka-city

Phone Number / 06-6648-4300

Business Hours / 3:00 PM – 3:00 AM

Holidays /  Irregular holidays

E-mail / info@office-fortune.com / office.fortune.llc.osaka@gmail.com

URL / https://www.office-fortune.com

【Product Information】

Details are provided on the “FARE” page.

Please note that prices are subject to change without prior notice.

【About Product Sales】

Payment Methods: Advance payment via credit card or QR code at the time of vehicle request only.

Payment Process: Web payment only.

Additional Charges Beyond Product Price: Only the service fees charged by your credit card company.

How to Order: Via the request form on our website.

Order Timing: At least 24 hours prior to your desired vehicle dispatch time.

Order Confirmation: An order is confirmed when:

  1. We receive your request form.

  2. Our vehicle arrangement is complete.

  3. An invoice is sent to you.

  4. Your payment is successfully processed.

  5. A confirmation email is sent to you. (Please note: If we cannot confirm your payment, a confirmation email will not be sent.)

【Changes, Cancellations, and Refunds Due to Customer Convenience】

Please refer to our “Cancellation Policy” page for details.

【Changes, Cancellations, and Refunds Due to Our Convenience】

Please refer to our “Cancellation Policy” page for details.