Terms and Conditions
Urban Taxi Terms and Conditions
Article 1 (Scope of Application)
These Terms shall govern the conditions for using “Urban Taxi,” the taxi reservation and payment service (hereinafter referred to as the “Service”) provided by OFFICE FORTUNE, LLC (hereinafter referred to as the “Company”).
Article 2 (User Registration)
- Users must register in accordance with the method specified by the Company and agree to these Terms prior to using the Service.
- If a minor (under 20 years of age) uses the Service, it shall be deemed that they have obtained the consent of a parent or legal guardian.
Article 3 (Contents of the Service)
The Service allows users to make advance taxi reservations and payments via a smartphone application or the website.
Article 4 (Prohibited Conduct)
Users must not engage in the following:
1. Providing false information
2. Impersonating others
3. Interfering with the operation of the Service
4. Any act that violates laws or public order and morals
Article 5 (Cancellations and Penalties)
- Cancellations made after dispatch confirmation will incur a cancellation fee in accordance with the cancellation policy.
- Users may be subject to usage restrictions if cancellations exceed a certain number.
Article 6 (Suspension or Interruption of Service)
The Company may suspend or interrupt the Service without prior notice under the following circumstances:
1. System maintenance
2. Force majeure such as natural disasters, power outages, or communication failures
3. Any other cases the Company deems necessary
Article 7 (Termination of Agreement)
The Company may terminate the agreement or suspend the user’s account without notice if the user:
1. Violates these Terms
2. Fails to fulfill payment obligations
3. Is found to be affiliated with antisocial forces
4. Otherwise deemed by the Company to make continued service provision difficult
Article 8 (Limitation of Liability)
Unless due to willful misconduct or gross negligence, the Company’s liability shall be limited to the amount of the most recent fee paid by the user. The Company shall not be liable for lost profits or indirect damages.
Article 9 (Intellectual Property Rights)
All intellectual property rights related to the Service belong to the Company or a rightful third party. Users may not reproduce, modify, or reprint any content without prior permission.
Article 10 (Exclusion of Antisocial Forces)
Users warrant that they are not and will not be affiliated with any antisocial forces. If found otherwise, the Company may immediately terminate the agreement.
Article 11 (Notifications and Communication Methods)
Notifications from the Company shall be deemed delivered upon transmission to the user’s registered email address, in-app notifications, or posting on the website.
Article 12 (Governing Law and Jurisdiction)
These Terms shall be governed by Japanese law. Any disputes shall fall under the exclusive jurisdiction of the Osaka District Court or Osaka Summary Court as the court of first instance.
Article 13 (Severability)
Even if any provision of these Terms is deemed invalid, the remaining provisions shall remain in full force and effect.
Article 14 (Language)
The official version of these Terms is in Japanese. In the event of any discrepancy, the Japanese version shall prevail.
Article 15 (Infringement of Intellectual Property Rights)
If a user infringes upon the intellectual property rights of a third party, they shall resolve the matter at their own responsibility and expense, and shall not cause damage to the Company.
Article 16 (Service Suspension or Interruption)
The Company may suspend or interrupt all or part of the Service without prior notice in the following cases:
1. System maintenance or updates
2. Force majeure such as natural disasters, communication failures, or traffic disruptions
3. Difficulty in continuing the Service due to unauthorized access
4. Any other situation the Company deems unavoidable
